Learning and Assessment Kit-CHC50325 Diploma of Child, Youth and Family Intervention ICP Units of competency AHCBUS301 Use

Units of competency AHCBUS301 Use hand held e-business tools AHCMOM311 Operate precision control technology AHCMOM305 Operate specialised machinery and equipment BSBTEC201 Use business software applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test internet protocol networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCILM302 Provide appropriate information on cultural knowledge AHCFAU201 Recognise fauna LGAREGS305A Undertake animal or reptile control duties * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS411 Implement and monitor environmentally sustainable work practices FBPFSY4001 Supervise and maintain a food safety plan FBPRBK3016 Control and order bakery stock FBPRBK4004 Develop baked products FBPRBK4006 Coordinate baking operations FBPWHS4002 Maintain work health and safety processes SITXHRM001 Coach others in job skills Electives FBPRBK3005 Produce basic bread products FBPRBK3017* Operate plant baking processes FBPRBK4001* Produce artisan bread products FBPRBK3003 Produce specialist pastry products FBPRBK3010 Produce cake and pudding products BSBOPS404 Implement customer service strategies BSBESB406 Establish operational strategies and procedures for new business ventures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CHC50325 Diploma of Child, Youth and Family Intervention ICP Units of competency AHCBUS301 UseOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to