ERF Checklist-BSBPMG532 Manage project quality UET Core units BSBINS404 Search library

Core units BSBINS404 Search library and information databases BSBINS406 Assist customers to access information BSBINS407 Consolidate and maintain library industry knowledge BSBOPS404 Implement customer service strategies BSBWHS311 Assist with maintaining workplace safety Electives BSBINS305 Participate in cataloguing activities BSBINS401 Analyse and present research information BSBINS402 Coordinate workplace information systems BSBINS408 Provide information from and about records BSBCRT411 Apply critical thinking to work practices BSBLDR411 Demonstrate leadership in the workplace BSBINS409 Maintain and monitor digital information and records BSBPEF402 Develop personal work priorities BSBPMG430 Undertake project work If you require RPL Kits with comprehensive benchmarking

verify and troubleshoot WAN links and IP services ICTNWK543 Install

Units of competency FNSTPB507 Apply legal principles in commercial law when providing tax (financial) advice services FNSTPB506 Apply taxation requirements when providing tax (financial) advice services * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

activities and tasks are mapped to the requirements of each unit of competency

ERF Checklist-BSBPMG532 Manage project quality UET Core units BSBINS404 Search libraryPlease contact us for more information!