Assessment Kit-HLT57715 Diploma of Practice Management MSF aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCPMG301 Control weeds * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCCM1012A Work effectively and sustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCCM2003B Calculate and cost construction work CPCCCM2010B Work safely at heights CPCCOHS2001A Apply OHS requirements

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS100 Follow WHS procedures MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFF2001 Use furniture finishing sector hand and power tools MSFFF2003 Remove surface coatings MSFGN2001 Make measurements and calculations TLID2003 Handle dangerous goods/hazardous substances Elective units MSFFF2002 Dismantle and reassemble furniture MSFFF2004 Prepare surfaces for finishing MSFFF2005 Maintain spray equipment and booth MSFFF2006 Apply surface coatings by spray gun MSFFF2007 Apply stains

codes and specifications UEEEC0003 Assemble and set up basic security systems UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers UEECO0002 Maintain documentation ICTICT214 Operate application software packages UEECD0020 Fix and secure electrotechnology equipment UEEIC0002 Assemble

Assessment Kit-HLT57715 Diploma of Practice Management MSF aggressive or abusive customers SIRXECM002Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of