Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)
engineering or related environment MEM16008A Interact with computing technology MEM18001C Use hand tools MEM18002B Use power tools/hand held operations MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment MSMOPS101 Make measurements * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CHCAGE004 Implement interventions with older people at risk HLTHPS006 Assist clients with medication CHCAGE003 Coordinate services for older people CHCPAL001 Deliver care services using a palliative approach * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AVIE0005 Complete a Notice to Airmen (NOTAM) AVIF0020 Manage human factors and situational awareness in an aviation operational environment AVIF0028 Manage aviation risk AVIG0004 Apply regulatory obligations AVIG0005 Conduct aviation on-the-job training AVIH0007 Operate remote pilot aircraft systems under night visual line of sight (NVLOS) AVIN0006 Manage RPAS assets AVIP0001 Manage RPAS applications
Assessment Record Tools
Assessment Kit-AURMTQ001 Analyse and repair faults in performance driveline systems Certificate I Core units SITXCCS015 Enhance customerOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of