Learner Resources-AURAMA005 Manage complex customer issues in an automotive workplace AUR Core units AVIO0015 Undertake physical

Core units AVIO0015 Undertake physical search of cargo and articles AVIO0009 Identify and handle weapons

shut down and restart systems with alternate supplies UEERE0001 Apply environmentally and sustainable procedures in the energy sector UETDRRF004 Perform rescue from a live LV panel Elective units UEEEL0046 Find and repair faults in LV d

Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

analyse and report workplace data and information TLIF0012 Implement and coordinate accident-emergency procedures TLIF0024 Develop and maintain a safe workplace TLIL0012 Promote effective workplace practice TLIL4009 Manage personal work priorities and professional development Electives AVIB0002 Inspect and report on aerodrome serviceability AVIB0003 Inspect and report on serviceability of aerodrome lighting systems AVIB0004 Inspect and report on obstacle limitation surfaces AVIE0003 Operate aeronautical radio AVIF0023 Apply aircraft safety procedures BSBHRM415 Coordinate recruitment and onboarding BSBLDR411 Demonstrate leadership in the workplace BSBLDR522 Manage people performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBCOM501 Identify and interpret compliance requirements BSBRSK501 Manage risk FNSORG512 Develop

Learner Resources-AURAMA005 Manage complex customer issues in an automotive workplace AUR Core units AVIO0015 Undertake physicalOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all