RPL Kit-ICTICT202 Work and communicate effectively in an ICT environment New Supports compliance with:

Supports compliance with:

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCMOM203 Operate basic machinery and equipment AHCPCM204 Recognise plants AHCPGD207 Plant trees and shrubs AHCPGD208 Prepare and maintain plant displays AHCPGD209 Prune shrubs and small trees AHCTRF208 Support turf establishment AHCWHS202 Participate in workplace health and safety processes Electives AHCCHM201 Apply chemicals under supervision AHCMOM204 Undertake operational maintenance of machinery AHCMOM216 Operate side by side utility vehicles AHCNSY207 Undertake propagation activities AHCPGD210 Transplant shrubs and small trees AHCPGD212 Conduct visual inspection of park facilities AHCPMG201 Treat weeds AHCPMG202 Treat plant pests

The self-study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the learner guide

diseases and disorders AHCSOL202 Assist with soil or growing media sampling and testing AHCWHS201 Participate in work health and safety processes Elective units AHCARB201 Apply a range of treatments to trees AHCARB206 Operate and maintain stump grinding machines AHCARB303 Perform pruning operations AHCARB311 Tie

RPL Kit-ICTICT202 Work and communicate effectively in an ICT environment New Supports compliance with:Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information