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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
present and debate ideas BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBMGT402 Implement operational plan BSBSMB420 Monitor and manage small business operations CPCCWHS1001 Prepare to work safely in the construction industry * We can develop additional elective units that are not listed on request (Please contact us for further information)
fitness and recreation environments SISXIND002 Maintain sport
Units of competency HLTAHA019 Assist with the monitoring and modification of meals and menus according to individualised plans HLTAHA021 Assist with screening and implementation of therapeutic diets HLTAHA018 Assist with planning and evaluating meals and menus to meet recommended dietary guidelines HLTAHA020 Support food services in menu and meal order processing If you require RPL Kits with comprehensive benchmarking
pastries and breads Group B Additional Electives SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee SITXWHS002 Identify hazards
Vocational Placement Kit-CPCSHP3004 Assemble internal shopfitting units and prepare for transport FWP aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
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