Learning and Assessment Kit-UEERA0051 Install, commission, service and maintain air conditioning systems SIT aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

shut down and restart systems with alternate supplies UEERE0001 Apply environmentally and sustainable procedures in the energy sector UETDRRF004 Perform rescue from a live LV panel Elective units UEEEL0046 Find and repair faults in LV d

Core units AHCIRG435 Determine hydraulic parameters for an irrigation system AHCIRG506 Design irrigation systems AHCIRG507 Audit irrigation systems AHCIRG508 Design irrigation system maintenance and monitoring programs AHCIRG509 Develop an irrigation and drainage management plan AHCSOL402 Develop a soil use map for a property Elective units AHCBUS511 Manage enterprise staff requirements AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Units of competency ICTDAT502 Conduct significance tests ICTDAT501 Gather

assemble and dismantle utilities industry components UEECD0020 Fix and secure electrotechnology equipment UEECD0027 Participate in development and follow a personal competency development plan UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

Learning and Assessment Kit-UEERA0051 Install, commission, service and maintain air conditioning systems SIT aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to