Learning and Assessment Kit-BSB50120 Diploma of Business UEP Units of competency MSS017010 Determine

Units of competency MSS017010 Determine process loss through mass or energy balancing * We can develop additional elective units that are not listed on request (Please contact us for further information)

monitor and report on compliance systems RIIRIS401E Apply site risk management system Elective units RIIWHS402E Examine and maintain mine safety RIIERR302E Respond to local emergencies and incidents RIIERR401E Apply and monitor emergency preparedness and response systems in surface operations RIIBLA401E Manage blasting operations RIIBLA301E Conduct surface shotfiring operations RIIBLA402E Monitor and control the effects of blasting on the environment HLTAID011 Provide first aid RIIMEX405E Apply and monitor systems and methods of surface coal mining RIIRAI401D Apply and monitor mine services and infrastructure systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units BSBCRT411 Apply critical thinking to work practices CUAACD411 Integrate colour theory and design processes CUADES305 Source and apply information on the history and theory of design CUADES411 Generate design solutions CUADES412 Interpret and respond to a design brief CUAPPR411 Realise a creative project CUAWHS312 Apply work health and safety practices Elective units BSBCRT412 Articulate

Units of competency AURETU002 Recover vehicle refrigerants * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSB50120 Diploma of Business UEP Units of competency MSS017010 DetermineOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to