Assessment Kit-CHCCCS031 Provide individualised support Graduate Diploma Please note: This is not

Please note: This is not a learner guide

equipment and controls UEEEL0010 Evaluate and modify low voltage socket outlets circuits UEEEL0012 Install low voltage wiring

evaluate and control food safety hazards FBPFST5006 Apply food microbiological techniques and analysis FBPFST6001 Develop

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Record Tools

Assessment Kit-CHCCCS031 Provide individualised support Graduate Diploma Please note: This is notOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of