Effective Handover Series_Rights and Responsibilities care professionals can make a

care professionals can make a profound difference in preventing severe outcomes

participants will be able to: Define a complaint and identify what supports a positive consumer focussed complaints culture

This course is appropriate for senior care staff and registered nurses

Define the support needs and requirements of a team of remote workers and how leadership principles are instilled in a remote team

Changes in behaviour can occur as a way of communicating these needs

Effective Handover Series_Rights and Responsibilities care professionals can make aCourse Description: An effective handover procedure involves the transfer of responsibility and accountability of those receiving care to those caring for them. This course explores the principles of an effective handover process so that staff are equipped to effectively protect and support those they care for. Learning Outcomes: After completing this course, participants will be able to: Define the key principles of an effective handover process