Assessment Kit-FBPSS00044 Artisan Olive Producer Skill Set CPP Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AMPCOR201 Maintain personal equipment AMPCOR202 Apply hygiene and sanitation practices AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry AMPR101 Identify species and meat cuts AMPR102* Trim meat for further processing AMPR103 Store meat product AMPR104* Prepare minced meat and minced meat products AMPR105 Provide service to customers AMPR203 Select

Core units AVIE0006 Maintain aircraft radio communications AVIF0026 Implement aviation risk management processes AVIF0027 Implement aviation fatigue risk management processes AVIF0029 Implement threat and error management strategies AVIF0030 Manage safe flight operations AVIF0033 Manage aircraft passengers and cargo AVIF0035 Manage human factors in aviation operations AVIH0010 Plan a flight under visual flight rules AVIH0014 Navigate aircraft under visual flight rules AVILIC0003 Licence to operate a commercial aeroplane AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIW0029 Manage pre- and post-flight actions AVIW0032 Operate and manage aircraft systems AVIY0033 Operate aircraft using aircraft flight instruments AVIY0034 Operate in controlled airspace AVIY0035 Operate in Class G airspace AVIY0036 Operate at non-towered aerodromes AVIY0037 Operate at a controlled aerodrome AVIY0040 Apply aeronautical knowledge to aviation operations AVIY0041 Apply the principles of civil air law to aviation operations AVIY0083 Execute advanced aeroplane manoeuvres and procedures AVIY0047 Manage abnormal aeroplane flight situations AVIY0054 Control aeroplane on the ground AVIY0055 Take off aeroplane AVIY0056 Control aeroplane in normal flight AVIY0057 Land aeroplane AVIY0058 Manage aircraft fuel AVIZ0006 Manage situational awareness in aircraft flight Electives AVIF0023 Apply aircraft safety procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and dismantle utilities industry components UEECD0027 Participate in development and follow a personal competency development plan UEECS0003 Assemble

Units of competency FNSTPB503 Apply legal principles in contract and consumer law FNSTPB504 Apply legal principles in corporations and trust law FNSTPB505 Apply legal principles in property law * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-FBPSS00044 Artisan Olive Producer Skill Set CPP Core units SITXCCS015 Enhance customerOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of