Class Activity Book-SITXCCS009 Provide customer information and assistance Unit Core units MSL943004 Participate in

Core units MSL943004 Participate in laboratory or field workplace safety MSL952001 Collect routine site samples MSL974022 Undertake environmental field-based monitoring MSMENV272 Participate in environmentally sustainable work practices MSS024013 Work and communicate effectively as an environmental technician MSS024014 Implement environmental management plans and procedures MSS024015 Apply an understanding of environmental principles to a site MSS024016 Process and present environmental data Elective units SBWHS419 Contribute to implementing WHS monitoring processes MSL904002 Perform standard calibrations MSL924004 Use laboratory application software MSL954004 Obtain representative samples in accordance with sampling plan MSL974018 Conduct geotechnical site investigations CPPWMT4009 Conduct waste audits MSL975042 Design and supervise complex environmental field surveys MSL975045 Perform laboratory-based ecological techniques` If you require RPL Kits with comprehensive benchmarking

Core units CHCCDE003 Work within a community development framework CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG001 Work legally and ethically CHCMHS001 Work with people with mental health issues CHCPRT001 Identify and respond to children and young people at risk CHCYTH001 Engage respectfully with young people CHCYTH002 Work effectively with young people in youth work context CHCYTH003 Support young people to create opportunities in their lives CHCYTH004 Respond to critical situations CHCYTH010 Provide services for young people appropriate to the needs and circumstances HLTWHS001 Participate in workplace health and safety Elective units CHCCCS009 Facilitate responsible behaviour CHCCCS016 Respond to client needs CHCCCS003 Increase the safety of individuals at risk of suicide CHCMHS007 Work effectively in trauma informed care If you require RPL Kits with comprehensive benchmarking

steam and cool product AMPS302 Prepare dried meat AMPS307 Sort meat AMPS308 Batch meat AMPS312 Prepare meat-based pates and terrines for commercial sale AMPS313 Prepare product formulations AMPX304* Prepare primal cuts HLTAID011 Provide First Aid CPPCLO3113 Clean food-handling areas and equipment AMPX203 Operate scales and semi-automatic labelling machinery AMPX205 Clean chillers If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

control and recover a remotely piloted aircraft AVIY0053 Manage remote pilot aircraft systems energy source requirements AVIY0031 Apply the principles of air law to remote pilot aircraft systems operations AVIZ0005 Apply situational awareness in remote pilot aircraft systems operations Electives AVIG0003 Work effectively in the aviation industry AVIE0003 Operate aeronautical radio AVIY0024 Operate remote pilot airship AVIW0006 Perform infrastructure inspections using remote operated systems AVIW0007 Perform aerial mapping and modelling using remote pilot aircraft systems If you require RPL Kits with comprehensive benchmarking

Class Activity Book-SITXCCS009 Provide customer information and assistance Unit Core units MSL943004 Participate inOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the