Learning and Assessment Kit-AURSS00045 Vehicle Refrigerant Recovery Skill Set LGA Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTDBS407 Monitor physical database implementation ICTDBS413 Determine database requirements ICTDBS415 Build a database ICTDBS416 Create basic relational databases ICTDBS418 Monitor and administer databases ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Core units BSBDES402 Interpret and respond to a design brief BSBWHS201 Contribute to health and safety of self and others CUAACD401 Integrate colour theory and design processes CUAPHI301 Develop and apply photo imaging industry knowledge CUAPHI303 Process photo images to work-print and file stage CUAPHI401 Capture images in response to a brief CUAPHI402 Apply photo imaging lighting techniques CUAPHI403 Enhance

Units of competency CHCCOM005 Communicate and work in health or community services CHCDIS007 Facilitate the empowerment of people with disability CHCCCS015 Provide individualised support HLTWHS002 Follow safe work practices for direct client care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AURSS00045 Vehicle Refrigerant Recovery Skill Set LGA Core units SIRWSLS004 Optimise customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to