Learning and Assessment Kit-TAELLN511 Lead the development of adult literacy skills FNS Core units FNSINC311 Work together

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

modify and verify coaxial and structured communication copper cabling UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units BSBOPS203 Deliver a service to customers HLTAID009 Provide cardiopulmonary resuscitation CPCWHS1001 Prepare to work safely in the construction industry UEEDV0004 Install and modify optical fibre performance data communication cabling UEEDV0006 Install underground communication cables UEEDV0009 Select and arrange data and voice equipment for local area networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCOM1012 Work effectively and sustainably in the Construction Industry CPCCOM1013 Plan and organise work CPCCOM1015 Carry out measurements and calculations CPCCVE1011 Undertake a basic construction project CPCCWHS2001 Apply WHS requirements

Core units BSBOPS203 Deliver a service to customers BSBPEF202 Plan and apply time management CPPCMN2002 Participate in workplace safety arrangements CPPFES2004 Identify and report on types of installed fire safety equipment and systems CPPFES2005 Demonstrate first attack firefighting equipment CPPFES2006 Prepare for installation and servicing operations CPPFES2007 Maintain quality of work and promote continuous improvement Elective Units CPCPCM2043 Carry out WHS requirements CPCPFS3040 Conduct basic functional testing of water-based fire-suppression systems CPCPFS3041 Inspect and test fire pumpsets CPPFES2025 Inspect

store and maintain stock SITHFAB022 Clean and tidy bar areas SITHKOP009 Clean kitchen premises and equipment SITHFAB025 Prepare and serve espresso coffee SITXINV007 Purchase goods BSBCRT201 Develop and apply thinking and problem solving skills BSBSUS211 Participate in sustainable work practices SITXFIN009 Manage finances within a budget * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-TAELLN511 Lead the development of adult literacy skills FNS Core units FNSINC311 Work togetherOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to