Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBXTW301 Work in a team CPPCMN4008 Read plans
locate and protect underground services RIIHAN301E Operate elevating work platform RIIHAN307E Operate a vehicle loading crane RIIHAN308F Load and unload plant RIIMPO318F Conduct civil construction skid steer loader operations RIIRIS201E Conduct local risk control RIIRIS202E Respond to site based spills RIIWHS202E Enter and work in confined spaces RIIWHS204E Work safely at heights BSBOPS301 Deliver and monitor a service to customers BSBOPS402 Coordinate business operational plans BSBTWK301 Use inclusive work practices BSBXTW301 Work in a team * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units VU22411 Research pathways and produce a learning plan and portfolio VU23550 Give complex presentations for study purposes VU23551 Participate in complex spoken interactions for study purposes VU23552 Take notes from complex spoken texts for study purposes VU23553 Read and write complex texts for study purposes VU23554 Use critical reading skills to analyse complex study tasks VU23555 Use language analysis skills to review own texts General Electives (2) BSBINS401 Analyse and present research information BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBAUD515 Evaluate and review compliance BSBAUD601 Establish and manage compliance management systems BSBOPS504 Manage business risk FNSORG512 Develop
Learner Resources-CUAACT412 Develop and apply acting techniques for musical theatre Class Activity Book Units of competency SITXCCS007 EnhanceOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all