LLND Kit-ICTICT219 Interact and resolve queries with ICT clients LLN Kit (Skill Set) equipment and machinery AUMATK013 Monitor

equipment and machinery AUMATK013 Monitor and maintain automotive equipment AUMGLM011 Apply heavy vehicle standards AUMGQA001 Apply workplace technical quality standards AUMGTA011 Read and interpret work orders and working drawings AUMGTM005 Read and interpret engineering drawings and determine requirements AUMGTW001 Perform basic welding

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people HLTAID003 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID005 Provide first aid in remote situations CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status

Our assessment resources can be used for an unlimited number of students within your RTO

accessories and associated controls UEERA0092 Solve problems in low voltage refrigeration and air conditioning circuits UEERA0094 Verify functionality and compliance of refrigeration and air conditioning installations UEERE0001 Apply environmentally and sustainable procedures in the energy sector UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply UEERL0002 Attach cords

LLND Kit-ICTICT219 Interact and resolve queries with ICT clients LLN Kit (Skill Set) equipment and machinery AUMATK013 MonitorEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational