Vocational Placement Kit-RIISS00046 Leading Hand Skill Set SHB aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency BSBINN601 Lead and manage organisational change CHCMGT001 Develop

Units of competency AHCWRK306 Comply with industry quality assurance requirements FDFFS1001A Follow work procedures to maintain food safety AHCLSK307 Euthanase livestock AHCWHS301 Contribute to work health and safety processes AHCWRK205 Participate in workplace communications AHCLSK301 Administer medication to livestock AHCWRK204 Work effectively in the industry AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AUMAMA002 Work effectively in teams AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATK002 Prepare and operate tools

windows and frames CPCCJS3003 Assemble and install stairs CPCCCA3001 Carry out general demolition of minor building structures CPCCCA3003 Install flooring systems CPCCCA3004 Construct and erect wall frames CPCCCA3006 Erect roof trusses CPCCCA3011 Refurbish timber sashes to window frames CPCCCA3014 Construct and install bulkheads * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-RIISS00046 Leading Hand Skill Set SHB aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.