ERF Checklist-CHCCCS014 Provide brief interventions Self-Study Guide aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

AMPMGT501 Design and manage the food safety system AMPMGT502 Manage new product or process development BSBFIN501 Manage budgets and financial plans BSBOPS502 Manage business operational plans BSBPMG430 Undertake project work BSBTWK502 Manage team effectiveness If you require RPL Kits with comprehensive benchmarking

Select timbers for furniture production MSMSUP390 Use structured problem-solving tools BSBOPS304 Deliver and monitor a service to customers CPCCJN3003 Manufacture components for doors

Units of competency ICTCBL320 Jumper metallic conductor cable in the access network ICTCBL249 Haul underground cable for installation and maintenance work ICTCBL253 Construct underground telecommunications infrastructure ICTCBL211 Install an above ground equipment enclosure ICTPMG201 Prepare site for support installation ICTCBL250 Haul and fix aerial cable * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFSF2014 Use soft furnishing sector hand and power tools MSFSF3008 Measure up and calculate fabric quantities for window coverings Elective units MSFSF2015 Cut single layer fabrics MSFSF2002 Machine sew materials MSFSF2003 Machine sew specialised sewn products MSFSF2004 Hand sew soft furnishings MSFSF2005 Operate a steam press MSFSF2007 Construct unlined curtains and drapes MSFSF2008 Construct lined curtains and drapes MSFSF2009 Construct padded pelmets MSFSF2010 Make up tracks for window coverings MSFSF2011 Fit and adjust curtain hardware BSBCUS301 Deliver and monitor a service to customers BSBITU306 Design and produce business documents BSBMKG413 Promote products and services MSMOPS212 Use enterprise computer or data systems If you require RPL Kits with comprehensive benchmarking

ERF Checklist-CHCCCS014 Provide brief interventions Self-Study Guide aggressive or abusive customers SIRXCEG009Please contact us for more information!