Learning and Assessment Kit-HLTOHC009 Apply and use basic oral health products MSM Core units AHCWHS503 Manage workplace

Core units AHCWHS503 Manage workplace health and safety processes AHCWRK513 Write and present reports AHCWRK520 Develop workplace policy and procedures for environment and sustainability Elective units AHCBUS511 Manage enterprise staff requirements Group A AHCBUS515 Prepare estimates

Units of competency AURETU001 Install air conditioning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status HLTWHS002 Follow safe work practices for direct client care BSBMED301 Interpret and apply medical terminology appropriately Elective units CHCCCS004 Assess co-existing needs BSBINM301 Organise workplace information CHCCOM002 Use communication to build relationships CHCPOL003 Research and apply evidence to practice HLTAHA001 Assist with an allied health program HLTAHA011 Conduct group session for individual client outcomes BSBCUS301 Deliver and monitor a service to customers CHCCOM006 Establish and manage client relationships HLTINF001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency CHCPAS001 Plan for the provision of pastoral and spiritual care CHCPAS002 Provide pastoral and spiritual care CHCMHS001 Work with people with mental health issues CHCCCS016 Respond to client needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-HLTOHC009 Apply and use basic oral health products MSM Core units AHCWHS503 Manage workplaceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to