LLND Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour CPP RIIMPO301E

RIIMPO301E

Units of competency BSBOPS301 Maintain business resources BSBOPS303 Organise schedules BSBPUR301 Purchase goods and services BSBFIN302 Maintain financial records If you require RPL Kits with comprehensive benchmarking

Type C Buildings Elective Units CPCCBC4003 Select

Core units AHCECR308 Conduct a site inspection for ecological restoration AHCWHS401 Maintain work health and safety processes Elective units AHCECR401 Supervise ecological restoration works AHCECR402 Plan the implementation of revegetation works AHCBUS407 Cost a project AHCBER403 Plan and supervise control activities on infected premises AHCBER404 Conduct field surveillance for a biosecurity emergency response AHCBIO401 Plan and implement a biosecurity program HLTAID003 Apply first aid AHCSAW402 Set out conservation earthworks AHCCHM405 Plan and implement a chemical use program SFICRO401 Manage minor crocodile incidents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people HLTAID003 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID005 Provide first aid in remote situations CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour CPP RIIMPO301EEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational