Unit Knowledge Guide-AMPQUA205 Apply hygiene and sanitation practices NWP aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPLY302 Brood poultry AHCLSK309 Implement animal health control programs AHCWRK306 Comply with industry quality assurance requirements AHCLSK313 Monitor livestock production growing environments AHCPLY203 Set up shed for placement of day-old chickens AHCLSK307 Euthanase livestock AHCWHS301 Contribute to work health and safety processes AHCLSK304 Carry out post-mortem examination of livestock AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production If you require RPL Kits with comprehensive benchmarking

assemble and dismantle utilities industry components UEPMNT001 Carry out routine work activities in an electricity supply industry generation environment UEPOPS009 Conduct minor electrical maintenance UEPOPS046 Maintain battery banks and cells UEPOPS121 Perform plant lubrication UEPOPS142 Transport plant and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCPRT027 Work collaboratively to maintain an environment safe for children and young people CHCPRT029 Work within a practice framework CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs HLTWHS001 Participate in workplace health and safety Elective units CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCEDU009 Provide parenting

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective Units CUADIG211 Maintain interactive content Group D BSBTEC201 Use business software applications Group E ICTSAS308 Run standard diagnostic tests Group E ICTSAS309 Maintain and repair ICT equipment and software Group E ICTICT309 Create ICT user documentation Group F ICTPRG430 Apply introductory object-oriented language skills Group H * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-AMPQUA205 Apply hygiene and sanitation practices NWP aggressive or abusive customers SIRXECM002Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner