Vocational Placement Kit-FWPCOT3272 Set up and run multi-head moulder/planer to produce simple profiles Skill Set aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Units of competency MSMTMVER302 Verify simple measuring instruments MSMTMREF301 Use and maintain reference standards If you require RPL Kits with comprehensive benchmarking

Core units AHCBAC302 Establish pastures and crops for livestock production AHCCHM303 Prepare and apply chemicals AHCCHM304 Transport and store chemicals AHCDRY301 Coordinate milking operations AHCINF302 Plan and construct an electric fence AHCLSK309 Implement animal health control programs AHCLSK311 Implement feeding plans for livestock AHCLSK318 Rear newborn and young livestock AHCLSK329 Implement procedures for calving AHCWRK303 Respond to emergencies AHCWHS301 Contribute to work health and safety processes Elective units AHCAIS303 Artificially inseminate livestock AHCBAC301 Conserve forage AHCBAC305 Undertake preparation of land for agricultural crop production AHCBAC306 Establish agricultural crops AHCDRY302 Operate a dairy recycling system AHCINF301 Implement property improvement

ethics and privacy in an ICT environment ICTICT419 Work effectively in the digital media industry ICTICT515 Verify client business requirements ICTPMG501 Manage ICT projects Elective units ICTPRG527 Apply intermediate object-oriented language skills ICTSAD504 Develop and conduct client acceptance test ICTWEB429 Create a markup language document to specification ICTWEB501 Build a dynmaic website ICTWEB516 Research and apply emerging web technology trends ICTPRG418 Aply intermediate programming skills in another language ICTICT514 Identify and manage the implementation of current industry specfic technologies ICTICT517 Match ICT needs with the strategic direction of the organisation ICTWEB502 Create dynamic web pages ICTWEB503 Create web-based programs ICTWEB505 Develop complex web page layouts * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-FWPCOT3272 Set up and run multi-head moulder/planer to produce simple profiles Skill Set aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.