Assessment Kit-PSPPCM011 Plan to manage a contract Certificate II Units of competency RIICRC314D Handle

Units of competency RIICRC314D Handle concrete materials RIICRC322D Receive

risk assessment and risk control processes CPPCLO3103 Clean and maintain amenities CPPCLO3104 Clean high touch surfaces CPPCLO3105 Clean glass surfaces CPPCLO3106 Pressure wash and clean surfaces CPPCLO3111 Clean rooms

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPPRN2220 Produce basic gravure printed product ICPPRN3210 Set up for basic gravure printing ICPPRN3220 Produce complex gravure printed product ICPPRN4210 Set up for complex gravure printing * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTMSG009 Develop massage practice

Assessment Kit-PSPPCM011 Plan to manage a contract Certificate II Units of competency RIICRC314D HandleOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of