Learner Resources-BSB30215 Certificate III in Customer Engagement HLT Units of competency AHCLSK309 Implement

Units of competency AHCLSK309 Implement animal health control programs AHCLSK307 Euthanase livestock AHCLSK301 Administer medication to livestock AHCLSK304 Carry out post-mortem examination of livestock AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRRFSA001 Handle food safely in a retail environment SIRXWHS002 Contribute to workplace health and safety SIRXRSK001 Identify and respond to security risks SIRXIND002 Organise and maintain the store environment SIRRINV001 Receive and handle retail stock SIRXCEG008 Manage disrespectful

Core units BSBMED301 Interpret and apply medical terminology appropriately CHCCCS020 Respond effectively to behaviours of concern CHCCCS036 Support relationships with carer and family CHCCCS038 Facilitate the empowerment of people receiving support CHCDIV001 Work with diverse people HLTAHA027 Assist with an allied health program HLTAHA047 Engage with clinical supervision and delegation HLTAHA049 Recognise impact of health conditions HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS002 Follow safe work practices for direct client care Elective units HLTAHA029 Support independence and community participation HLTAHA031 Assist in rehabilitation programs HLTAHA033 Conduct group sessions for individual outcomes HLTAHA038 Support the use of orthoses or prostheses HLTAHA044 Work within a community rehabilitation environment CHCCCS002 Assist with movement CHCCCS040 Support independence and wellbeing CHCMHS001 Work with people with mental health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

panelling and moulding CPCCCA3025 Read and interpret plans

prepare and administer a construction contract CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4008 Supervise site communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects CPCCBC4010 Apply structural principles to residential and commercial constructions CPCCBC4012 Read and interpret plans and specifications CPCCBC4013 Prepare and evaluate tender documentation CPCCBC4014 Prepare simple building sketches and drawings CPCCBC4018 Apply site surveys and set-out procedures to building and construction projects CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9

Learner Resources-BSB30215 Certificate III in Customer Engagement HLT Units of competency AHCLSK309 ImplementOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all