Learner Resources-BSBSS00126 Contact Centre Skill Set New Qualification-April 2024 Units of competency SIRCIND001 Work

Units of competency SIRCIND001 Work effectively in a community pharmacy HLTWHS001 Participate in workplace health and safety SIRCINF001 Use pharmacy practices for infection control SIRXSLS002 Follow point-of-sale procedures SIRXCEG008 Manage disrespectful

Units of competency FWPCOT3295 Assess and maintain cutter performance FWPCOR3204 Visually assess materials FWPCOT3273 Set up and run multi-head moulder to produce complex profiles FWPCOT3272 Set up and run multi-head moulder/planer to produce simple profiles * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and test passive fire and smoke containment products and systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCOM005 Communicate and work in health or community services CHCDIS007 Facilitate the empowerment of people with disability CHCCCS015 Provide individualised support HLTWHS002 Follow safe work practices for direct client care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS101 Work safely Elective units AHCCHM101 Follow basic chemical safety rules AHCECR101 Support ecological restoration AHCIRG102 Support irrigation work AHCLSC101 Support landscape work AHCMOM101 Assist with routine maintenance of machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBSS00126 Contact Centre Skill Set New Qualification-April 2024 Units of competency SIRCIND001 WorkOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all