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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
Units of competency FNSTPB507 Apply legal principles in commercial law when providing tax (financial) advice services FNSTPB506 Apply taxation requirements when providing tax (financial) advice services If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXOSM001 Identify and review social media and online platforms for organisational use SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking
Elective units CPPCLO3101 Clean carpeted floors BSBWHS308 Participate in WHS hazard identification
ERF Checklist-FWPCOT4209 Design timber structures Course Units of competency SITXCCS007 EnhancePlease contact us for more information!
US$ 25.00
US$ 25.00
US$ 25.00
