Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers pre-order personal effects and items to

personal effects and items to maintain security CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security CPPSEC2111 Apply security procedures to manage intoxicated persons CPPSEC2112 Apply security procedures to remove persons from premises CPPSEC2113 Escort and protect persons and valuables HLTAID011 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and practices in the workplace UEECD0010 Compile and produce an energy sector detailed report UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0019 Fabricate

Self-Study Guide

Units of competency AHCASW302 Relate Aboriginal culture to sites work AHCILM306 Follow Aboriginal cultural protocols AHCASW303 Identify and record Aboriginal sites

data and internet protocol network solutions ICTSUS812 Lead applied research in ICT sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers pre-order personal effects and items toOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to