Learning and Assessment Kit-PSPSS00039 Customer Service Skill Set AMP diseases and disorders AHCSAW202 Recognise

diseases and disorders AHCSAW202 Recognise landforms and soil types AHCBIO303 Apply biosecurity measures AHCIRG436 Implement an irrigation-related environmental protection program AHCLSC311 Set out site for construction works AHCLSC318 Erect timber structures and features AHCMOM305 Operate specialised machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief BSBDES601 Manage design realisation BSBPMG522 Undertake project work CUAGRD601 Engage in the business of graphic design CUAGRD602 Originate graphic designs for complex briefs CUAGRD603 Extend typographic design expertise CUAPPR504 Establish and maintain environmentally sustainable creative practice Elective Units BSBCRT501 Originate and develop concepts BSBDES602 Research global design trends BSBEBU502 Implement e-business solutions BSBINN501 Establish systems that support innovation BSBINN502 Build and sustain an innovative work environment BSBINN601 Lead and manage organisational change BSBWRT401 Write complex documents BSBWRT501 Write persuasive copy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM10016 Terminate and test electrical wiring and accessories MEM10018 Select cable types and sizes to suit loads and electrical installation environment MEM10019 Select circuit protection devices by type and rating

Core units CHCCSS001 Work effectively in community safety services CHCDIV001 Work with diverse people BSBXTW301 Work in a team HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety Elective Units CHCAOD002 Work with clients who are intoxicated CHCCCS014 Provide brief interventions CHCCCS019 Recognise and respond to crisis situations CHCCCS020 Respond effectively to behaviours of concern CHCCCS033 Identify and report abuse CHCCOM002 Use communication to build relationships CHCCOM005 Communicate and work in health or community services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FDFFS2001A Implement the food safety program and procedures FDFFS3001A Monitor the implementation of quality and food safety programs FDFOHS3001A Contribute to OHS processes FDFOP2061A Use numerical applications in the workplace FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units BSBCUS301 Deliver and monitor a service to customers BSBMKG501 Identify and evaluate marketing opportunities AMPR322 Prepare and produce value-added products FBPFAV3001 Conduct chemical wash for fresh produce FDFOP3002A Set up a production or packaging line for operation FDFPPL3001A Participate in improvement processes FDFPPL3002A Report on workplace performance FDFPPL3004A Lead work teams and groups * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-PSPSS00039 Customer Service Skill Set AMP diseases and disorders AHCSAW202 RecogniseOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to