Learner Resources-SIT10222 Certificate I in Hospitality SIT Units of competency RIICRC314D Handle

Units of competency RIICRC314D Handle concrete materials RIICRC322D Receive

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

prevent and report potential facility emergency situations Elective units BSBINS302 Organise workplace information BSBLDR414 Lead team effectiveness BSBWHS332X Apply infection prevention and control procedures to own work activities BSBWRT311 Write simple documents HLTAID011 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor policy and procedures FNSRSK512 Assess risks FNSRSK511 Undertake risk identification * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCYTH004 Respond to critical situations CHCPRT002 Support the rights and safety of children and young people HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW012 Assist with prevention and minimisation of substance misuse HLTAHW026 Provide information and strategies in sexual health for men * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-SIT10222 Certificate I in Hospitality SIT Units of competency RIICRC314D HandleOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all