Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour UEE codes and specifications UEECO0010 Participate

codes and specifications UEECO0010 Participate in refrigeration and air conditioning work and competency development activities UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems UEERA0035 Establish the basic operating conditions of air conditioning systems UEERA0036 Establish the basic operating conditions of vapour compression systems UEERA0044 Find and rectify faults in single phase motors and associated controls UEERA0045 Evaluate and modify low voltage heating equipment and controls UEERA0050 Install refrigerant pipe work

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Core units TLIB0002 Carry out vehicle inspection TLIC1051 Operate commercial vehicle TLID0020 Shift materials safely using manual handling methods TLIF0025 Follow work health and safety procedures TLIF2010 Apply fatigue management strategies Elective units TLIC0033 Apply low risk heavy vehicle driving behaviours TLIC3003 Drive medium rigid vehicle TLIC3004 Drive heavy rigid vehicle TLIC3063 Operate vehicle carrying special loads TLIC4006 Drive multi-combination vehicle TLID0015 Load and unload goods/cargo TLIE3028 Complete a work diary in the road transport industry TLIF0021 Administer the implementation of fatigue management strategies TLIH0006 Plan and navigate routes TLIJ3005 Sample

literacy and numeracy support services * We can develop additional elective units that are not listed on request (Please contact us for further information)

quotes and tenders AHCWHS503 Manage workplace health and safety processes AHCWRK520 Develop workplace policy and procedures for environment and sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour UEE codes and specifications UEECO0010 ParticipateOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of