Learning and Assessment Kit-MSSSS00011 Improve energy usage for a work area Skill Set ICT Units of competency CHCMGT005 Facilitate

Units of competency CHCMGT005 Facilitate workplace debriefing and support processes CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCEDS039 Work effectively as an Aboriginal and/or Torres Strait Islander education worker CHCEDS038 Communicate with students parents and colleagues in an Aboriginal or Torres Strait Islander language CHCEDS050 Support Aboriginal and/or Torres Strait Islander education * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MEM50001B Classify recreational boating technologies and features MEM50002B Work safely on marine craft MEM50003B Follow work procedures to maintain the marine environment Elective units MEM09002B Interpret technical drawing MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency AURVTP018 Rectify vehicle multi-layer and pearl paint faults using two-pack systems AURETH001 Depower and reinitialise battery electric vehicles AURVTN035 Apply original equipment manufacturer repair procedures during vehicle repairs AURVTP025 Apply water-based refinishing materials to vehicle bodies and substrates AURVTP024 Apply clear over base multi-layer and pearl refinishing materials to vehicle body components * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-MSSSS00011 Improve energy usage for a work area Skill Set ICT Units of competency CHCMGT005 FacilitateOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to