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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
monitor and report on compliance systems BSBWOR502 Lead and manage team effectiveness BSBWOR404 Develop work priorities RIIWHS404D Implement and monitor health and hygiene management systems RIIRIS301D Apply risk management processes BSBSUS301 Implement and monitor environmentally sustainable work practices RIIWHS403D Apply the mine work health and safety management plan If you require RPL Kits with comprehensive benchmarking
Units of competency CHCSOH013 Work with people experiencing or at risk of homelessness CHCSOH021 Work with clients within the social housing system CHCCCS004 Assess co-existing needs * We can develop additional elective units that are not listed on request (Please contact us for further information)
evaluation and reporting program BSBFIN501 Manage budgets and financial plans BSBOPS601 Develop and implement business plans PSPPCY010 Manage policy implementation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Elective units BSBMKG501 Identify and evaluate marketing opportunities BSBMKG515 Conduct a marketing audit BSBMKG506 Plan market research BSBADM502 Manage meetings BSBPMG522 Undertake project work BSBSUS501 Develop workplace policy and procedures for sustainability BSBWRT501 Write persuasive copy BSBWOR501 Manage personal work priorities and professional development Additional electives BSBADV507 Develop a media plan BSBADM506 Manage business document design and development BSBMKG514 Implement and monitor marketing activities BSBADV509 Create mass Print media advertisements If you require RPL Kits with comprehensive benchmarking
ERF Checklist-ICTNWK552 Install and configure network access storage devices ICP aggressive or abusive customers SIRXCEG009Please contact us for more information!
