ERF Checklist-FNSILA514 Negotiate and affect settlement relating to loss situation, damage or injury Course Core units AURACA101 Respond to

Core units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSCA102 Present automotive products and services for sale AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURSCA105 Sell automotive products and services SIRRINV002 Control stock SIRXSLS002 Follow point-of-sale procedures AURACA103 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information If you require RPL Kits with comprehensive benchmarking

Units of competency BSBINS501 Implement information and knowledge management systems BSBINS514 Contribute to records retention and disposal schedule BSBINS513 Contribute to records management framework BSBINS504 Maintain digital repositories BSBINS601 Manage knowledge and information BSBINS512 Monitor business records systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHA006 Assist with basic foot hygiene HLTAHA008 Assist with podiatry assessment and exercise HLTAHA007 Assist with podiatric procedures If you require RPL Kits with comprehensive benchmarking

Core units CHCECE030 Support inclusion and diversity CHCECE031 Support children’s health

policies and procedures in the construction industry Elective units CPCCCM2002 Carry out hand excavation CPCCST3011 Plan monument construction CPCCST3013 Carry out cemetery monument fixing CPCCST3015 Apply gilding to stone CPCCST3018 Inlay lead to stone CPCCCM2005 Use construction tools and equipment CPCCJN2001 Assemble components CPCCJN2003 Package manufactured products for transport CPCCST3009 Use computer-controlled static machinery to produce stone components * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-FNSILA514 Negotiate and affect settlement relating to loss situation, damage or injury Course Core units AURACA101 Respond toPlease contact us for more information!