Difficult Conversations: How to Discuss What Matters Most Mystery_Gift_Guide The companion book to COURSERA®'s

The companion book to COURSERA®'s wildly popular massive open online course "Learning How to Learn"

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Difficult Conversations: How to Discuss What Matters Most Mystery_Gift_Guide The companion book to COURSERA®'sFrom the Harvard Negotiation Projectwhich brought you the megabestseller GETTING TO YESthis practical guide will help you handle your most difficult conversations with confidence and skill Whether dealing with an underperforming employee or a challenging colleague, disagreeing with your spouse about money or child rearing, negotiating with a client, or simply saying "No," "I'm sorry," or "I love you," we attempt or avoid difficult conversations every