Walt Disney's Dumbo Sphere Books Ltd. A generation stands on the

A generation stands on the brink of a "rebelution

When Su Lan dies unexpectedly seventeen years later

incredibly gripping

decades-old medical practice that was endangering patients (see page 242)- The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping (see page 130)- The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service (see page 199)In a compelling

but once that habit is set

Walt Disney's Dumbo Sphere Books Ltd. A generation stands on theA little elephant uses his enormous ears to become the star of the circus.