Difficult Personalities Philip Kotler . Gary Armstrong And what of Lolita

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Difficult Personalities Philip Kotler . Gary Armstrong And what of LolitaDifficult Personalities is a reassuring guide to help us deal with the difficult personalities we encounter daily, as well as with our own. It offers strategies such as anger and conflict management, means of achieving empathy, optimism and assertion, and how to make decisions about difficult relationships. The authors discuss ways to cope with frustrating, confusing and damaging personalities. They also identify the 'successful' sociopaths. These can